Chat Bot Development

Chat bot development

Nowadays messaging Chat bots are becoming more and more popular. Artificial intelligence(AI) and natural language Processing (NLP) advancements are further encouraging businesses to leverage chat bot capabilities

Gizmeon can develop a chat bot for the businesses and integrate over various channels including Facebook, Web/Mobile Apps etc.  We have developed chat bots for some of the leading  businesses and e-Commerce platforms. Gizmeon already developed a chat bot platform which enable us to quickly develop and deploy a cost effective chat bot in very short time .

Chat bot Development

Key highlights of our chat bot integration

  • Unique Bot designs to ensure bot stands out from others
  • AI /NLP integration to give a  smooth conversation experience to users
  • Our deep knowledge on chat bot helping us to leverage all possibilities chat bot offers
  • Leveraging of our analytics and Big Data learning experience, we are able to provide a continuous improvement cycle to bots (Gizmeon Big Data)
  • Integration with various advertising channels and leveraging our analytics driven digital advertising platform interbeeps.

What is a Chat bot

chat bot developmentAccording to Gartner By 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human(Ref:Gartner Report) .

ChatBots provides an automated  human like conversation capability with the help of  Artificial Intelligence and Natural Language Processing. Using chatbots businesses can interact customers and answer customer queries and complete multiple business transactions with out human interaction .

How Chat bot can help businesses

Below are some of the sample use cases to understand chat bot further

Facebook Messenger Development

  • Assume  a customer want to order a pizza from a local store which he used to buy regular. Instead of calling them, Going through Website, Mobile app – He can simply send a message – “Hi Buddy, Please send me a pepperoni regular pizza” via a chat bot of the restaurant. Chat Bots can take the order and respond back  “it will be delivered in 30 minutes”. As system has knowledge about customer , address etc for regular customers bot can automatically process the order
  • Uber, Dominos has already started taking bookings using facebook bot .
  • Information sharing, Employee collaboration etc
  • Customer support – Customer support is another area businesses that can leverage chat bot capabilities

 Facebook Messenger Chat bot Development

Facebook offers  Facebook Chat bot  option to businesses to interact with customers. With 1.2 billion monthly users Facebook Messenger  Facebook chat bot offers a great channel to enterprises to interact with customers .  Facebook  messenger platform have many capabilities to customize chat bot and provide a unique experience to customers.

Facebook continues bringing new capabilities in every releases and considers chat bot as one of their key strategic platform

If you want to develop a custom chat bot for your business please contact us at info@gizmeon.com